Privacy Policy



  • Privacy Policy


    Document Version 1.0


    This privacy notice is designed to provide you with the information needed to allow you to see how and why your personal data is used when visiting this website.


    Who we are

    amondia.com is delivered by André Borchert under the business project name Amondial Capital. As the project owner I am committed to protect the privacy of all personal information obtained from you during any visits to the amondial.com website.

    This Privacy Policy sets out the basis on which any personal data will be processed which we either collect from you, or that you choose to provide to us in connection with the amondial.com website (this “Website”).

    This Website is operated by André Borchert who is also the data controller for amondial.com.


    What information do we collect

    This Website may collect and process data that you provide to us about you, for example through filling out forms, and other information that we automatically collect from you.


    Contact Form

    We collect questions, queries or feedback you leave, including your name, email address, telephone and address, if you use our online form (support ticket) to contact amondial.com. We use these details to respond to the feedback or query you send us. In some instances, this information is passed to the authorised person at Amondial Capital, a contracted supplier, government department, agency or public body that we believe can best respond or assist you.


    Forum

    We operate a public forum or discussion board to share business information and allow discussions about or project, business plan and services. Some sections of the forum require registration upon which your name and email address will be collected. Participation in our forum is bound to acceptance of our Community Rules & Guidelines.


    Email Alerts

    We collect your email address when you sign up for our forum. In your forum account settings, you can choose if you like to receive Email alerts based on topics (discussions) which you created or replied to.


    Using our live WhatsApp Chat Group and personal WhatsApp Chat Sessions

    We provide a public live chat service using WhatsApp Groups and also offer private one to one chat sessions. We provide these chat services to handle customer enquiries in real time. If you use our live chat services we may collect your name, email address, telephone number, address and the contents of your live chat session.

    This information will be moved from Whatsapp into our support ticket system and retained for 10 years and will not be shared with any other organisations except as noted below. Please note that the Whatsapp Chat Group is public by design and contents of your chat can be seen by others. We highly encourage that you requests a one to one chat session to discuss non-public matters.

    During a Whatsapp Chat session, you can request a transcript of the conversation when you provide your email address at the start of your session or when prompted at the end. If the service that your enquiry relates to is provided by another public body, such as a local Council, please note that we will share your data with the relevant body to address your query.


    Calling our WhatsApp Phone Number
    When you call us over our published WhatsApp phone number, you will speak to a representative of the Amondial Capital project. If you have an enquiry, you may provide your name, contact details and address, so that we can assist with your query. We will make a file note of your query in our support ticket system (also known as customer relationship management system - CRM). We will keep this information for a period of ten years.

    At this time we do not record any WhatsApp calls.

    If the service that your telephone enquiry relates to is provided by another public body, such as a local council, please note that we will share your data with the relevant council to address your query.


    Linking to other Websites

    amondial.com contains links to many other government and non-government websites. This Website does not endorse or favour any specific commercial product or business. Non-government sites linked to from this website are present only because they may be useful additions to the information we provide.

    A link to a third-party website does not imply endorsement - you must use your own judgement to decide whether the information or service on that website is suitable for your needs. If a website is not linked to ours, this does not mean or imply that it is unsatisfactory. The linked websites are regularly reviewed in the light of customer usage and feedback.

    We are not responsible for the content of any linked website and cannot take responsibility for the consequences of your using the information or services on linked websites. We cannot guarantee that these links will work all of the time.

    Websites that we link to may have ‘Terms and Conditions’ that are different from ours. Do not assume that our ‘Terms and Conditions’ apply to other websites


    Other Third Party Content
    We embed external content from third-party websites such as Twitter, LinkedIn or YouTube. This content is not published on amondial.com. It is delivered using devices and services provided by such third party sites that can be inserted into our site. We are not responsible for this content.


    YouTube
    Whilst we have made all reasonable efforts to display only appropriate YouTube videos through the embedded YouTube player, we are not responsible for any YouTube content accessed from our website. After a selected video clip plays, YouTube may suggest related videos, which can be played in the embedded video player. In virtually all cases, these will be directly related to the subject of the selected video. Occasionally, YouTube users may erroneously assign keywords to a video. It is therefore possible that an unrelated video could be displayed. Again, we are not responsible for this content. If you are concerned about this possibility, you should avoid viewing YouTube videos from the embedded player on this website.


    Security and Virus Protection
    No data transmission over the Internet can be guaranteed as totally secure. While we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, such transmission is at your own risk. We will not be liable for any damages or loss arising out of or resulting from any unauthorised access to, alteration to or modification of information contained on this website.

    We make every effort to check and test our website during production. You must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system. It is always wise for you to run an anti-virus program on anything you download from the Internet.

    We accept no liability for any loss, disruption or damage to your computer system or your data caused by using this website or arising as a result of having used the website.


    Information we collect from you

    Information that we may automatically collect in relation to your visits to this Website does not identify you personally. It provides us with data about how you use amondial.com and engage with us. We use this information to improve our services and make them more useful to you. The information we collect includes some or all of the following:


    Technical information

    We collect your Internet Protocol (IP) address and details of which type of web browser you used.


    Information about your visit to this Website

    We collect data about your visit to the website. Once again this information does not identify you personally. This data includes:

    • The pages you visited, when (date and time) you visited them and how long you visited them for

    • The website address from which you accessed this site

    • The website address from which you exited this site

    • Queries via the site’s search engine

    • Internet browser and devices used

    • We collect information on how you use the site, through cookies.


    What we do with the information we collect

    We use the information that we collect to understand your needs and provide you with a better service, including the following:

    • Respond to any request/feedback you send us, if you’ve asked us to

    • Send email alerts to you, if you request them

    • Provide you with information about business support, if you want it

    • Analyse, evaluate and improve this Website via data amalgamated from multiple visitors, which does not identify you personally


    Our lawful basis for collecting your information

    Based on the EU General Data Protection Regulation (or GDPR) we have a legitimate interests to collect data from potential customers, investors or business partners, however we must ask for your agreement (known as ‘consent’)
    before we can collect or reuse your personal data.

    Where we are relying on your consent to process your personal data we will make this clear at the point of collection.
    Please contact us to report any instance where our website does not ask the required consent so we can fix that issue.


    Where your data is stored ?

    We store your data on secure servers in the European Economic Area (EEA) which we rent from Hetzner Online GmbH. However we use Dropbox as our backup solution who themself have outsourced their data storage to Amazon. We have no control in which countries of the global Amazon data center network the backups of your data will be stored.


    How long do we keep your information ?

    We will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations.

    The only exceptions are:

    • The law requires us to hold your personal information for a longer period, or delete it sooner

    • You have unsubscribed from a service (for example deleted your forum account)

    • You exercise your right to have the information erased (where it applies) and we do not need to hold it in connection with any of the reasons permitted or required under the law

    Please be aware that your personal right to have your data deleted can be overruled by laws and regulations which require long term storage of sensitive data (for example financial transaction records and data to identify source and targets of such transactions).


    Who do we share your information with ?

    For effective public governance and auditing purposes, Amondial Capital may need to share your data with government authorities. For business improvement (evaluation) purposes, we may also share your data with professional advisers, consultants and contracted suppliers working on our behalf who are subject to obligations of confidence.

    As required by law, we may disclose information to government bodies and law enforcement agencies for their enforcement purposes once we are presented with a legal order to do so. We will never share information other than for the purpose for which it was provided to us.

    We will not sell your personal information.


    Your Rights

    As an individual whose personal data is processed by Amondial Capital, you have:


    The right to be informed

    Transparency is a key requirement of data protection law. You have the right to be informed about the collection and use of your personal data.


    This privacy notice is designed to provide you with the information needed to allow you to see how and why your personal data is used when visiting this website.


    The right to access the data we hold on you

    You also have the right to ask for the personal data that we have about you to increase your awareness of and allow you to verify the lawfulness of the processing. To protect your privacy we may ask you to verify your identity.


    The right to have your data rectified if it is inaccurate

    If you believe that personal data we hold on you is inaccurate or misleading then you have the right to request that it is rectified.


    The right to erasure (in limited circumstances)

    In some circumstances, you can ask for your personal information to be deleted, for example:

    • Your personal information is no longer needed for the reason it was collected in the first place

    • You have removed your consent for us to use your information (where there is no other legal reason us to use it)

    • There is no legal reason for the use of your information


    Please note that we cannot delete your information where:

    • We are required to have it by law

    • It is necessary to perform our functions as a public body

    • It is necessary for legal claims

    • It is envisioned that the right to erasure will be limited as the legal reason the vast majority of personal data is processed by Amondial Capital is in the exercise of its ‘official authority’ - by following the requirements of legislation.


    The right to have your data restricted or blocked from processing

    In certain circumstances if you raise a complaint on how we have handled your personal data, you may also request that we ‘restrict processing’ meaning that the data will be preserved from further processing ‘as evidence’ either while we investigate your complaint or to support your complaint to the European Data Protection Board (EDPB):

    https://edpb.europa.eu/about-edpb/board/members_en


    The right of data portability (in limited circumstances)

    Where you have provided your personal data directly to us that is processed by automated means and is done so purely on the basis of your consent, then you will have the right to obtain and reuse your personal data in an electronic format for your own purposes across different services.


    The right to object to direct marketing

    You have an unconditional right to object to direct marketing at any time. As noted within this privacy notice Amondial Capital will not send you direct marketing without your consent and you can withdraw your consent at any time by selecting the ‘unsubscribe’ link within each email.


    The right to object to processing of your personal data

    Processing is the term under data protection law that describes all uses of your personal data. This will include the collection, sharing, storage, retention and destruction of your data.

    You have the right to object any aspect of our processing of your personal data:

    • That is processed for the performance of a task in the public interest or in the exercise of official authority

    • That is processed based on Amondial Capital’s legitimate interests

    • That is processed for purposes of scientific or historical research and statistics

    • And if it involves any automated decision making or profiling carried out by Amondial Capital

    If you would like to exercise your right of access in relation to information held on you by Amondial Capital, please contact us.


    Contacting Us

    If you have any specific data protection queries or concerns, you can address it to Amondial Capital using any of the available methods outlined on our contact page:

    https://forum.amondial.com/topic/32/contact


    How can you make a complaint about how your data is processed ?

    If you are dissatisfied with any aspect of how Amondial Capital processes your personal data, you can lodge a complaint with the European Data Protection Board (EDPB):

    https://edpb.europa.eu/about-edpb/board/members_en


    Changes to this privacy policy

    Future changes to this website’s privacy policy will be published on this page and, where appropriate, sent to you by email notification. Please check back frequently to read any updates or changes to this privacy policy.

    If you require a copy of this notice in an alternative format (including Braille, disk, audio cassette or in minority languages to meet the needs of those who are not fluent in English), then please contact us.


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